Buyer Beware

UNAUTHORIZED SERVICE BY INDIVIDUAL SALES PERSONNEL OR REPPRESENTATIVE

 

In HYLA, we take pride in our after sales service and integrity in dealings with our customers. When you purchase a HYLA, you are buying many years of product research and development, continuous advancement and ingenuity. Your HYLA is supported and warranted by our Manufacturer through its appointed local importer only. In this case, HYLA Malaysia Sdn. Bhd, is the sole importer and distributor in Malaysia.

Your HYLA is a high quality and precision manufactured machine and with normal usage and care should give you many, many years of excellent service. Thus, if you wish to service your HYLA, you are to contact our HYLA Careline at 1300-88-4952(HYLA). This is the only legitimate contact number for your HYLA service. Do not contact the sales personnel directly as no sales person is authorise to perform service duty.  

Only HYLA Malaysia Sdn Bhd can guarantee all genuine parts are used in any replacement. Only authorized service completed by HYLA Malaysia Sdn Bhd's personnel comes with a Guaranteed Genuine Parts Hologram Seal with serialised number as proof of authenticated service rendered.

Our customer service representative may periodically contact you for service reminder. You can always contact us at our HYLA Careline at 1300-88-4952(HYLA) or WhatsApp HYLA Malaysia Careline at +60162663372 to verify such call for avoidance of doubts.

For more information regarding your HYLA service and support, click here