Buyer Beware

No direct individual or representative is authorize to service your HYLA. 



In HYLA, we take pride in our after sales service and integrity in dealings with our customers. When you purchase a HYLA, you are buying many years of product research and development, continuous advancement and ingenuity. Your HYLA is supported and warranted by our Manufacturer through its appointed local importer only. In this case, HYLA Malaysia Sdn. Bhd, is the sole importer and distributor in Malaysia.

Your HYLA is a high quality and precision manufactured machine and with normal usage and care should give you many, many years of excellent service. Thus, if you wish to service your HYLA, you are to contact our HYLA Careline at 1300134952. This is the only legitimate contact number for your HYLA service.

Only HYLA Malaysia Sdn Bhd can guarantee all genuine parts are used in any replacement. Only authorized service completed by HYLA Malaysia Sdn Bhd comes with a Guaranteed Genuine Parts Hologram Seal with serialised number as proof of authenticated service rendered.

Kindly take note that we have never authorized any individual or company to handle our HYLA service. Do not make mistake by contacting any individual directly for servicing your HYLA. Remember, all legitimate service requests are to be done directly by contacting our HYLA Careline at 1300134952 only.

In the event, you have been contacted by any individual claim to be our authorized technician or service representative, you are advised to immediate report the matter to us by calling our HYLA Careline at 1300134952 or email us at

For more information regarding your HYLA service and support, click here